Early access
Customer conversations, drafted by AI and approved by a person.
bnlCRM drafts replies to the messages your customers send, using only knowledge you have approved. A person on your team reviews every reply before it goes out, and each conversation stays linked to the right record in your CRM.
Available on Telegram today. WhatsApp is coming soon.
How it works
A customer writes.
Messages arrive on Telegram today. WhatsApp is coming soon.
The assistant drafts a reply.
It uses only your approved knowledge and the current conversation, and it tells customers they are talking with an AI.
A person approves it.
Approve the draft, edit it or write your own reply. Nothing is sent without that approval.
Your CRM stays current.
The assistant suggests new leads and follow-up tasks. A person confirms each one before it is made.
Built so that people stay in charge
A person decides.
Every reply is approved by a person. Customers can write HUMAN at any time to reach one directly.
Only your knowledge.
Answers come from the knowledge you approve, through caveauAI, Blue Note Logic's private knowledge platform. The assistant does not take on general tasks.
Data kept in the EU.
Messages and records are stored on Blue Note Logic's servers in Germany and Finland. Drafts are written by Anthropic's Claude through Amazon Bedrock in the EU. Conversations are never used to train AI models.
A clear way out.
Customers can write STOP at any time. They get one confirmation and no further messages.
What bnlCRM connects to
- Telegram
- Available now.
- Coming soon, through Meta's official WhatsApp Business Platform.
- CRM
- The first connector writes leads and follow-up tasks to an ERPNext-based CRM. Connectors for other CRMs are planned.
- Your own AI agents
- An MCP feed is planned, so your own agents can search your approved bnlCRM knowledge.
Early access
Blue Note Logic runs bnlCRM on its own customer conversations first. We are opening access to other companies step by step, starting with the waitlist.
Pricing is not public yet. Early-access terms are agreed directly with each company.
Join the waitlist
Tell us a little about your company. We will contact you as we open access.
Thank you. You are on the waitlist, and we will contact you as we open access. If our confirmation email does not arrive, check your spam folder or write to hello@bnlcrm.com.
Questions?
Write to hello@bnlcrm.com. A person replies within one working day.